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SELECTED WORK · CASE STUDY

Upskill U: A connected, AI-guided certification journey.

Helping students move through certification with personalized information, timely answers and coordinated follow-up.

PROJECT SNAPSHOT

What the experience brings together

01Personal student dashboards
02AI-powered question answering
03Automated email and SMS actions
04Incremental enhancement after initial build
THE CHALLENGE

Support a multi-step student journey without fragmented tools.

Certification can involve progress tracking, questions and timely communication. The project brought key student interactions into a more connected experience.

01 / EXPERIENCE

Personalized progress

Individual student dashboards offer a focal point for the certification journey.

02 / GUIDANCE

Answers in context

Integrated AI question answering gives learners a way to seek information within their workflow.

03 / ACTION

Communication that follows through

Automated email and SMS actions connect the learning experience to timely outreach.

A PRACTICAL DELIVERY EXAMPLE

Designed to evolve after the first release.

Paragentics added SMS functionality in under a week, showing how an existing application can be extended without starting over.

CAPABILITIES DEMONSTRATED

Experience design + AI + workflow automation.

This project illustrates the value of treating the application, intelligent interactions and communication workflow as one solution.

Project overview is based on Paragentics' August 2026 internal capabilities summary. No unverified adoption, conversion or ROI metrics are claimed.Talk About Your Build ↗
WHAT THIS SHOWS

We build for the workflow, not the buzzword.

From student-facing interfaces to intelligent Q&A and automated follow-up, this work demonstrates several disciplines assembled around a single customer experience.

Have an existing platform or a concept you want to bring to life? We can discuss a right-sized build and what happens after launch.

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